Easy Work Order Software

Manual work order management is costly, inefficient and unproductive.
Switch to work order software to automate, simplify and control the work order process, thereby lowering costs and improving efficiencies and service

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What is Work Order Software?

Work order software is a feature of CMMS Software (Computerized Maintenance Management System) which simplifies the work order process, by helping create, assign and tracking maintenance work order across organisation, creating a traceable history lowering costs and improving efficiencies and service. Work order Software helps to effectively track and manage all the work orders. It enables users to send, receive and update work orders instantly and streamline daily maintenance activities.


It is important to fully optimize an organization's work order management. Keeping up with scheduled and on unplanned maintenance and repairs can be overwhelming for organizations using paper or spreadsheets. Using these methods leads to slower response time, equipment downtime, uncompleted tasks, inefficient labor usage and more.


With the help of specialized user permission settings, automated alert notifications and reminders, and centralized work order tracking, an organization can become more transparent and accountable to project timelines and maintenance department goals.


According to Software Advice, "A work order is simply an order, either delivered to a company from customers and clients or created internally, to perform some type of action. These orders can be entered directly into the system itself, or be submitted through client-facing forms on a website or mobile device. In the maintenance management sense, these generally refer to orders to perform maintenance or repairs on assets, vehicles, tools, equipment or facilities."

Hippo CMMS - User Friendly Work Order Management Software

Hippo’s simple and flexible web-based work order software provide users of all technical skill levels the ability to easily track, modify, and manage their maintenance workflow. The integrated camera feature also makes it possible for technicians to upload and attach images to their work orders. The mobile device and camera features give portability to all aspects of work order management. Work orders can be submitted using the standard form on our simple request portal conveniently located on your desktop. As with all Hippo software, work orders can be generated, reviewed and received using mobile devices. This eliminates the need to return to an office desktop to complete what is often time sensitive work while on location.

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"We love the Advanced Dashboard option. It provides your maintenance team with an interactive screen of your plant's layouts. It's an effective visual tool that is cool to use and simplifies navigating through the system and monitoring the status of the equipment."

Larry Septick | Process Control Engineer at Acme Manufacturing Company

Core Work Order Software Features

Creating a schedule in Hippo's work order management software is a simple process and modifying and editing preventive maintenance tasks is easy.
Preventive maintenance tasks can be performed in as few as 3 clicks. Need more details on work orders? No problem!

  Maintenance Requests and Creating Work Orders

  • Channel maintenance requests that get approved prior to creating work orders
  • Once requests are approved, work orders are created and updated with more details (images, categorized, due date, priority)
  • Work orders are assigned to internal technicians or outside contractors
  • Assigned techs and contractors are notified by email or on mobile device

  Updating Work Orders

  • Work orders can be updated in real time from desktop computers or mobile devices
  • Users can add comments, add documents, images, labor time, invoices, materials and parts used, time to complete
  • All modifications to work orders are recorded with user name and date and time

  Closing Work Orders

  • Update and record all costing data and time to complete
  • Receive e-mail notifications on work order status changes
  • Be notified when work is completed and ready for review
  • Generate reports on KPIs like work orders completed on time, maintenance and materials costs, response time and more


What are the important features to consider when looking at work order software?

  • Intuitive request portal to collect maintenance tickets efficiently
  • Instant email notifications on request status updates and scheduling
  • Complete workflow control: approve or reject tickets, generate, prioritize, delegate, and track work orders
  • Automatic push e-mail notifications when orders have been submitted, assigned, updated and closed
  • Various order status and priority settings
  • Structured, standardized forms with customizable fields and options, including due date, assigned technician, priority, and work category
  • Data-rich work order packed with associated digital files, including O&M manuals, schematics, and interactive floor plans
  • Easily view and sort work orders by status, type, priority, location, due date and assigned resource from the Standard Dashboard
  • View and manage orders from interactive floor plans from the Advanced Dashboard
  • Work orders can be searched by set criteria, printed off individually or in batches
  • Submit and modify work orders from the field with Hippo CMMS’s mobile app.
  • At-a-glance maintenance big picture with calendar, KPI dashboard, and graphics-rich auto generated reports

Finding the right software, with the right features can be overwhelming. Online directories such as Software Advice and Capterra  help thousands of managers to choose the right work order software for their business.

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