Get up and running quickly with Hippo's setup services.


Hippo’s professional services take the guesswork out of account setup and data integration. We ensure our clients are up and running quickly to get the most out of their maintenance management system.


Partial Setup Services

Our data integration specialists are keen to make your Hippo experience smooth, efficient and timely. Partial setup consists of our clients collecting their own data, such as users and asset/ equipment info needed to be tracked, which is then submitted to Hippo experts via spreadsheet to be inputted into their new account. Account customization, database building and login credentials are then created and sent to the client. Hippo experts will assist you with data migration from a previous CMMS.

  • Account up and running in as little as 3 business days from date data is submitted.

  • Setup fees are $150/ hr. The number of hours are dependent on the amount of data to be inputted, number of facilities needed to be tracked, and the extent of account customization.

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 Full Setup Services

Leave setup to the professionals and get back to business with our full service onsite auditing. Full service setup consists of our Hippo experts visiting your facility(s) and taking stock of all assets, machinery, and mechanical equipment you are looking to track. Our experts will collect all asset information including ID tag images, documents, manuals, photos, and more. Once the data collection is complete, our data integration specialists will take over to build your new database, input all asset information and supply the client with login credentials. It's a one stop account-setup-shop!

  • Account up and running in as little as 7 business days, depending on scope of project.

  • On-site auditing fees are determined based on the number of days on-site, size of the facility, and travel. Contact us for a quote.

Learn more about auditing

Software Customization

Software Customization

We believe in catering to a client’s unique software needs. Software customization requires a partnership between the client and our software development team to identify the project scope, software utilization, and to develop a project roadmap with workback plan for accurate timeline estimates. Hippo tries to be as flexible as possible with the projects it decides to undertake, however not all customization fits with our ongoing development roadmap. Speak with a Software Specialist today to discuss your unique project or to learn more about our current development roadmap plans.

  • Software customization timelines are dependent on the project scope and our current development roadmap.

  • Software customization fees are wholly dependent on the project scope and amount of resource hours needed from our programming team.

NOTE: Hippo allows its clients to conduct their own account setup. Self setup is at no charge to the client, but we do recommend free training to ensure your account is fully optimized and setup correctly. If you have the resources and time to complete your own setup, this is a feasible option, otherwise we recommend at least partial setup services. 


214 McDermot Ave Winnipeg, Manitoba
R3B 0S3 Canada