Hippo’s professional services take the guesswork out of account setup and data integration. We ensure our clients are up and running quickly to get the most out of their maintenance management system.
Our data integration specialists are keen to make your Hippo experience smooth, efficient and timely. Partial setup consists of our clients collecting their own data, such as users and asset/ equipment info needed to be tracked, which is then submitted to Hippo experts via spreadsheet to be inputted into their new account. Account customization, database building and login credentials are then created and sent to the client. Hippo experts will assist you with data migration from a previous CMMS.
Leave setup to the professionals and get back to business with our full service onsite auditing. Full service setup consists of our Hippo experts visiting your facility(s) and taking stock of all assets, machinery, and mechanical equipment you are looking to track. Our experts will collect all asset information including ID tag images, documents, manuals, photos, and more. Once the data collection is complete, our data integration specialists will take over to build your new database, input all asset information and supply the client with login credentials. It's a one stop account-setup-shop!
We believe in catering to a client’s unique software needs. Software customization requires a partnership between the client and our software development team to identify the project scope, software utilization, and to develop a project roadmap with workback plan for accurate timeline estimates. Hippo tries to be as flexible as possible with the projects it decides to undertake, however not all customization fits with our ongoing development roadmap. Speak with a Software Specialist today to discuss your unique project or to learn more about our current development roadmap plans.
NOTE: Hippo allows its clients to conduct their own account setup. Self setup is at no charge to the client, but we do recommend free training to ensure your account is fully optimized and setup correctly. If you have the resources and time to complete your own setup, this is a feasible option, otherwise we recommend at least partial setup services.