Onboarding for Customer Success
At Hippo, we know that the first 6 months of implementation are the most critical for customer success. If you don’t have
The good news is Hippo invests heavily in our customer onboarding process and offers some awesome onboarding options that are geared toward "Customer Success".
At Hippo, onboarding does not just mean generic training, rather we specifically tailor the onboarding process to include regular consultations, data integration, software configuration, and customer training that address the specific needs of our customers. Our customer requirements differ depending on industry, feature requirements and experience with CMMS software.