Hippo CMMS Software Features

One system, many features. Hippo’s maintenance management software provides the essential features
that you need to manage, organize and track your maintenance operations.

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1 - 2 - 3 Accelerate Your Maintenance Department

Maintenance management has never been easier! With Hippo CMMS, all it takes is
three simple steps to help manage your facility better.
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In today's fast paced world, a maintenance management software is the key to get ahead and most optimally manage your organization. Delving into the world of CMMS can be a daunting task and we're here to make it easy. A survey showed that majority people are afraid to get a CMMS software due to the learning curve and training it requires. That’s exactly what sets us apart from competition! Hippo CMMS offers users with not just a simpler than ever platform that helps even the most non technical users instantly adapt but also customized onboarding to help with exactly what it is that you need. Loaded with features, yet simpler than ever! Don’t believe us? Check it out yourself!

Awards and Recognitions

CMMS software is ideal for virtually any facility – large or small - from hospitals and resorts to malls and
municipal facilities, CMMS is revolutionizing how organizations are managed.

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Maintenance Management Software at Your Fingertips

Loaded with features, simpler than ever 

Functionality

Work order management
Work order management
Preventive maintenance
Preventive maintenance
Asset and equipment management
Asset and equipment management
Maintenance reports
Maintenance reports
Inventory management
Inventory management
Resource and vendor management
Resource and vendor management
Barcode/QR code  scanning
Barcode/QR code scanning
Integration capabilities
Integration capabilities

Usability

Hippo Mobile
Access from any mobile device
Interactive floor and site plans
Interactive floor and site plans
Custom designed user interface
Custom designed user interface
Easy accessibility to resources
Access to training resources
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CMMS Benefits

The benefits of a CMMS software go well beyond facility and equipment management.

Simple work order management

Simple work order management

Submit work orders, assign assets and documents, track maintenance requests and seamlessly get requests in and status updates in real time, straight from your desktop.

Preventive maintenance management

Preventive maintenance management

Maximize the longevity of assets, store information such as ID tags, O&M manuals, and warranty info, schedule both calendar-based and meter-based preventive maintenance tasks, create detailed task lists and procedures, and more.

Asset and equipment management

Asset and equipment management

Hippo’s maintenance management software allows easy access to documentation, such as images, video files, manuals and allows users to locate equipment on floor plans and maps instantly.

Inventory management

Inventory management

Associate parts with equipment, store information such as part numbers, minimum and maximum thresholds, storage location, and more in our detailed database.

Hippo Mobile

Perfect for the on-the-go maintenance technician! Real-time connection to Hippo CMMS enables users to manage work orders,
preventive maintenance and equipment from any web-enabled tablets at anytime, anywhere!

 

 
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CMMS Software

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Hippo Maintenance Reports

KPIs and maintenance history reports

Extract, print or convert reports into easy-to-read charts or graphs for quick analysis. Customizable filters based on work order status, work category, equipment, assigned technician or facility allow better tracking and management.

Resource and Vendor Management

Labor, supplier and vendor management

Streamline vendor processes and track activities like labor hours, response times, work progress, outsourcing costs. Share work orders with vendors through email or give them limited access to through our vendor portal.

Interactive Site and Floor Plan

Interactive site and floor plans

Hippo CMMS makes facilities and maintenance management easier with the interactive site and floor plans tool. Users can drill down to view work order and equipment locations and details.

Unlimited users

Unlimited users

With Hippo’s maintenance management software  there are no restrictions on the number of users as subscribers can create as many users as they need and assign unique permissions for each user.

 Barcode/QR scanning

Barcode/QR scanning

Tag equipment and easily access equipment information with a quick scan. Users can scan and submit work orders, access open work, equipment manuals, documents and more.

Integration capabilities

Integration capabilities

Integrate with other business applications your business uses. Hippo’s development team can scope out custom integrations so that all systems push and pull the necessary data.

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Product FAQs

What does "unlimited users" entail?

Hippo CMMS software packages include unlimited users, which means you as a customer can add as many users as you need. Within the software, administrators can add unlimited and set specific permissions for all users. You can then set unique user permissions according to their role and responsibility within your organization. Unlimited users encompass work order submitters/requesters, maintenance technicians, outside vendors, and administrators. Offering our customers unlimited users makes Hippo CMMS one of the most affordable solutions in the market.

Does Hippo CMMS work on mobile devices like smartphones and tablets?

Yes, of course!  Hippo has a very user-friendly mobile app with almost all the same features and functions as the desktop version. It even has a few other bells and whistles, like uploading photos, voice recognition, bar / QR code reading, and more. It has a responsive design so it runs and looks great on all mobile devices.

How regularly are software updates released?

Hippo takes software development seriously. Customers can expect 3-4 software updates annually. New features and enhancements are based on feature requests that are in high demand by our customers and industry trends. We also do custom software development as part of our professional services. If there is a feature you want customized our development team can make it happen.

Does Hippo develop customized features?

Yes, our development team can custom develop specific features for your maintenance operation. If you need a specific feature, inquire with our sales team and they will come up with a plan and timeline for the customization.

How long does it take to get set up and go live?

The timing of setup and launch is dependent on the onboarding packagethat you choose. Hippo offers 3 onboarding packages; Standard Onboarding, Enhanced Onboarding and Premium Onboarding. Standard usually requires 30 days or less to get set up and trained. Enhanced typically requires 30 to 60 days. With the Premium option, our experts do all the heavy lifting and actually come to your facility and do all setup and data collection and integration from start to finish.

Ultimately, onboarding is the top priority for us and we also know the importance of getting our customers set up and using the software quickly.

Do you offer additional support services?

Yes, Hippo offers additional support services. These services are designed to support customers beyond the scope of Hippo's onboarding packages. These services include maintenance history imports, onsite audits, onsite training, and custom report configuration.

What technical support do you provide?

All Hippo subscriptions come with lifetime technical support. Hippo users can call, e-mail, or use our ticketing system for technical support. Our office hours are from 8:30 am – 5:00 pm CST. Users can expect a response within 1 business day – if not sooner.

We also offer a free monthly webinar series exploring new features and topics important to our users. These webinars run for 45 minutes followed by a Q&A. They allow new and novice users to get acquainted with the latest features, brush up on old skills and connect with our friendly training team.

Our helpful training videos are accessible through Hippo Mobile or Hippo software from your desktop. All users have access to the free training guide and video library comprised of over 40 short video tutorials on all Hippo functions.

What training services do you provide?

Hippo training specialists will customize training to meet the needs of your organization. Hippo's onboarding packages all include training. Training is offered remotely or onsite.

Can data from our current CMMS be migrated into Hippo?

Yes, our data integration team can import the data you have in your current CMMS into Hippo. Most CMMS allow users to extract data to Excel or CSV files which can then be reconfigured and uploaded into your Hippo database. 

Where is customer data stored and how is it secured?

Hippo customers' data is stored securely with Microsoft Azure Cloud Hosting. Customer data is backed up daily and can be exported from Hippo at anytime to CSV. See our SLA for more information.

 

What happens to my data if we decide to cancel?

If a customer decides to cancel their subscription, data can be extracted from Hippo into a CSV file or Excel document. Admin users can perform the extract or the Hippo support team can help out.

What operating systems does Hippo run on?

Hippo runs on Windows and Mac operating systems. Hippo is also compatible with all popular browsers; Google Chrome, Firefox, Safari, Opera, Internet Explorer, and Microsoft Edge.

Do we need any additional hardware?

You do not need any additional hardware to use Hippo. All you need is a computer, smart phone, or tablet and an internet connection. It’s that simple.