What is facility management software?

Facility management software is a core feature of CMMS software that helps organizations manage their on-demand and preventive maintenance programs for buildings and spaces with increased efficiency, all from a central database accessible from any desktop or mobile device.


About Facility Management Software Tools

Facility management software has all the tools managers need to keep things up and running, including asset management, Preventive maintenance scheduling, and reporting. Managers can keep all related asset documents, including O&M manuals and work order histories, in one place and access it from anywhere. They can schedule maintenance before costly breakdown, and leverage the collected data to quickly and easily see the maintenance big picture. Tracking KPIs reveal where the budget is really going, allowing them to make critical repair or replace decisions based on hard numbers.

In general, facility management software is designed to perform the following functions:

  • Mange assets and track important equipment information
  • Manage maintenance costs
  • Automate maintenance workflows
  • Create and manage recurring maintenance tasks
  • Increase asset reliability
  • Streamline work order processes, including repairs, requests, and completion tracking
  • Reduce space and maintenance costs

The International Facility Management Association (IFMA) defines facility management as the “practice of coordinating the physical workplace with the people and work of the organization.” This encompasses a range of activities, from workplace management to equipment maintenance and space planning.

According to wikipedia, facility management is defined as the "organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business"

Hippo CMMS was ranked number 1 by Finances Online for Facility Maintenance Software for the year 2020. According to them,
"Hippo CMMS is a powerful yet user-friendly maintenance management system. Completely web-based, this multi-awarded software is suited for a variety of industries including manufacturing, healthcare, education, hospitality, and many more. It is equipped to help facility managers maximize assets, ensure compliance, as well as reduce maintenance costs".

Who uses facility management software?

Hippo's CMMS software combines a user-friendly, web-based facility management system with top-notch customer support to
deliver a building management solution that's perfect for practically every industry type and company size.

Sports Complexes and Stadiums

Municipalities and Parks

Hospitals and Clinics

Museums and Non-Profit

Assisted Living and Senior Care

Restaurants and Retail

Hotels, Casinos, and Resorts

Schools and Campuses

Churches and Religious Institutions

Industrial and Manufacturing Plants

Trusted by Facility Managers and Facilities Coordinators

the pampered chef company - Hippo facility management software testimonial

★★★★★ 5/5

Super easy but also robust

I love that there is a minimal learning curve. I can limit abilities for each user but make changes as they learn and become more comfortable. I tell all new users, "Feel free to explore. You can not screw anything up.”. This allows them to be more confident and curious.

Jennifer M. | Facilities Coordinator, The Pampered Chef, via review on Capterra

lily of the desert TD place stadium - Hippo facility management software testimonial

★★★★★ 4.5/5

Hippo CMMS - The best move our company has made in years!

The customer service is exceptional, and the system is extremely user friendly.

Stephanie MacIntyre | TD Place Stadium

Hippo facility management software testimonial

★★★★★ 5/5

Starting Over with Nothing

This software was easy to implement and set up. It was also easy to get my staff trained on it. It is comprehensive for all our needs and the HIPPO organization gave us a lot of support and assistance. Can't beat the price and service for the Return. We are very appreciative.

David | Christ For The Nations, via review on softwareadvice

Work Order Software
Equipment Maintenance

Why facility management software?

Facility asset management software can accurately monitor and ensure greater uptime of critical equipment and systems
while onsite or in the field when using our mobile device app. Regular use of our automated facility maintenance software offers:


Work Order Management - feature of facility management software

Work Order Management

Preventive Maintenance - feature of facility management software

Preventive Maintenance

Asset and Equipment Management - feature of facility management software

Asset and Equipment Management

Resource and Vendor Management - feature of facility management software

Resource and Vendor Management

Mobile Maintenance Management - feature of facility management software

Mobile Maintenance Management


facility management software extends equipment lifespan

Extend Equipment Lifespan

facility management software Standardize Procedures and Processes

Standardize Procedures and Processes

facility management software helps in better time management

Improve Time Management

facility management software improves safety and compliance

Increase Safety and Compliance

facility management software reduces maintenance cost

Reduce Maintenance Costs

Hippo CMMS User-Friendly Facility Management Software

Every module in Hippo's maintenance management software works together to provide a robust and seamless system

Best Facility management software demo video

How does facility management software help?

Manage events from calendar

Set it and never forget it. Calendar view shows you the whole schedule in one quick glance.

Manage requests and work orders

Review tickets, generate and delegate data-packed work orders

Get real-time alerts

Up-to-date data keeps you in the loop and on top of tasks

Get powerful reports and mobile access

Get the big picture from anywhere, at any time

Manage equipment from floor plans

Get parts and people exactly where you need them

Lifetime technical support

Hippo invests in your long-term success

Book a Live Product Demo

What are the features in facility management software?

Best Facility Management Software Features

Powerful Facility management software Features

  • Automated preventive maintenance schedules
  • Interactive site and floor plans
  • User-friendly dashboards with calendar, task list, KPIs and more
  • Easy invetory management for parts and materials
  • Vendor, supplier, and labor management

Finding the right software can be overwhelming. Online directories such as Software Advice and Capterra helps thousands of facilities managers choose the right facility management software for their business.

What are the benefits of facility management software?

Track and manage maintenance requests from start to finish

Review, approve requests, generate, prioritize, and delegate data-packed work orders. Keep on eye on them from open to close out.

Manage work orders and tasks from mobile devices

Cloud-based computing means you’re in the loop and one step ahead in real-time from anywhere, at any time. No more running back to the office.

Reduce equipment downtime and repairs

Preventive maintenance programs catch and fix little issues before they grow into giant problems. Assets run better and last longer.

Access, monitor, and report on all equipment and asset information

Everything you need to know about an asset, from location to manuals, and from open work orders to complete work histories.

Get insightful metrics on facility, equipment, labor and other KPIs

See the maintenance big picture, and discover where your budget is getting spent. Hard numbers create real accountability.

Schedule and track preventive maintenance

No more waiting for things to go wrong. PMs make scheduling labor and parts easier, less stressful. Work gets done when it’s convenient for you and your team.

See how Hippo stacks up against other CMMS products*

The customers have spoken. Compared to other facility management tools, Hippo’s facility management software rates well
above the industry average for Overall Features, Functionality, Ease of Use, Value for Money and Customer Support.
In addition, Hippo also tops the chart for Ease of Use, Value for Money and Customer Support, and has bagged
the top 3 positions in rest of the parameters.

comparing hippo facility management software with other facility management softwares in the market

*Source: Capterra (Published on October 1, 2019)

Reviews Insights Competitive Comparison is based on end-user reviews from Capterra. Average ratings and review counts include published reviews within the 12-month trailing year of the publication date. Considered reviews are limited to those from reviewers from the United States. Ratings are collected on 1 to 5 basis and scaled to 20 to 100 for comparative purposes. Reviews Insights Competitive Comparison constitutes the subjective opinion of individual end-user reviews and ratings; they neither represent the views of, nor constitute an endorsement by Capterra, or its affiliates.

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