Mission & Philosophy
Hippo strives to be the leader in simple maintenance management software solutions by developing user-friendly software backed by unbeatable support.
Make the Complex Simple
Our top priority is our customers. With this in mind, we continually find ways to deliver maintenance software that is user-friendly and meets the needs of our customers. This endeavor is communicated throughout Hippo CMMS in all departments; onboarding and support, development, sales and marketing, recruitment, and management.
At Hippo, We Get It.
We get that CMMS can be complicated, that software can be expensive, that outdated systems are ingrained and that people can resist change. We understand the risks associated with implementing brand new maintenance management software, the frustrations, the costs, and the learning curve. With all of those barriers, it’s no wonder that companies can go a decade or more without updating their systems and that many businesses still use manual methods. We get the problem, and we’ve found the solution.
Hippo is a powerful, affordable, and user-friendly Web-based maintenance management system. Hippo maintenance management software is ideally suited for a variety industries, including manufacturing, healthcare, education, and hospitality.
The Hippo team is proud of our CMMS product, features, and professional services. With a 93% customer retention rate and over 55,000 active users, we think our customers are too.
Too often we find complicated CMMS “solutions” that are painful to navigate, expensive to set up, and even more expensive to maintain.
Managers have to choose which precious few employees can use the system and are forced to pay exorbitant training fees to get them started. Dissatisfied with the product after implementation, companies cancel the service.
In 2004, Hippo launched with one idea in mind: “Making the complex simple.”
Making the complex simple means developing an easy-to-use interface, the necessary CMMS features, and unbeatable support and training. It means creating a flexible pricing structure: one that doesn’t lock you in long-term and never subjects you to hidden fees. It means connecting with our friendly, smart and experienced team to answer your questions when you need it.
It's that simple.