Unbeatable support and ease-of-use make Hippo CMMS the right choice for any maintenance team

PRICE CALCULATOR
Hippo Starter

starting at $39/month

$49 / CAD

  • Single Facility
  • Work Order Management
  • Preventive Maintenance
  • Maintenance Request Portal
  • Equipment Management 
  • Parts and Inventory
  • Reports and Insights
  • Calendar Dashboard
  • Up to 25 Unique Requesters
  • Up to 100 Equipment Items
  • Minimum 2 Users

Hippo Plus

starting at $69/month

$89 / CAD

  • Everything in Hippo Starter and..
  • Multiple Facilities / Locations
  • Maintenance Request Portal
  • KPI Dashboard
  • Interactive Floor Plans and Maps
  • Custom UI
  • Up to 100 Unique Requesters
  • Up to 1000 Equipment Items
  • Hippo Mobile app
  • Minimum 2 Users
Hippo Pro

starting at $99/month

$129 / CAD

  • Everything  in Hippo Plus and..
  • Multiple Facilities / Locations
  • Work Order Templates
  • API Access
  • Single Sign-on (SSO)
  • Purchase Orders
  • Email to Maintenance Request
  • Hippo Mobile app
  • E-signature for Work Orders
  • Unlimited Requesters
  • Unlimited Equipment Items
  • Minimum 3 Users

Best CMMS's payment options depicted by Visa, MasterCard and American Express card logos

Benefits of CMMS Software

The benefits of CMMS software go well beyond facility and equipment management

Work Order Management feature of Best CMMS

Work Order Management

Improve response time and efficiency with work order software. All work orders are logged and found with easy-to-use search and reporting tools.

Equipment Management feature of Best CMMS

Equipment Management

Manage all equipment work orders, preventive maintenance, parts, and downtime. Instant access to manuals,  histories, images, and documents.

Preventive Maintenance feature of Best CMMS

Preventive Maintenance

Increase the life of company assets and reduce costly repairs and unplanned maintenance. Set preventive maintenance tasks by calendar or meter reading.

Best CMMS that can be used by mobile devices

Hippo Mobile App

Access and manage all work orders, maintenance requests, and preventive maintenance tasks from any smartphone or tablet. Users can upload images to work orders, scan barcodes, and access manuals and other documents.

Best CMMS starts with buy-in from the entire team

No limits on data or work orders with Hippo CMMS pricing

  • Available Features
  • Customer Onboarding
Standard Features
Hippo Starter
Hippo Plus
Hippo Pro
  Work Order Management

Manage all reactive and unplanned work orders for equipment, locations, and other assets. Track labor, parts, costs, and time to complete.

  Preventive Maintenance

Extend the life of assets and reduce expensive downtime and repairs. PMs trigger on calendar or meter readings with email alerts.

   Equipment Management

Upload and manage all facility and production equipment. Track and report on maintenance history, preventive maintenance, depreciation, repair costs, and downtime.

  Maintenance Reports

Get real-time, easy-to-use analytics with KPIs. Gain insights into labor, preventive maintenance, inventory, and assets. Graphic-rich reports can be exported to CSV, PDF, and Excel spreadsheets.

  Calendar Dashboard

Schedule work orders easily. Click and drag and user filters to drill down and customize the view.

  Parts Management

Stay on top of inventory. Access suppliers, costs, and levels. Set min levels and get notified when an order is needed.

Advanced Features
  Maintenance Request Portal

Staff and tenants' requests channeled directly to the maintenance department for approval. No more random collections of paper, emails, and phone calls.

 
  KPI Dashboard

Track key performance indicators, including work orders and PMs completed on time, labor hours, and equipment downtime and costs.

  Hippo Mobile app

View and manage all work orders, PMs, and equipment from your smartphone or tablet. Upload images to work orders directly from your smartphone.

  Interactive Site and Floor Plans

Get instant access to facility site and floor plans. Drill down to view open work orders and equipment details.

  Custom User Interface

Hippo Onboarding Specialists custom design the user interface with your company's branding, facilities, and locations.

Premium Features
  Unlimited Requesters

Unlimited work order requesters. Perfect for large organizations looking to bring on all their employees.

  Electronic Signature on Work Orders

Enforce accountability by requiring an e-signature to close out work orders.

  Work Order Templates

Templates deliver standardized, consistent, and efficient work orders.

  Unlimited Equipment

No limit on the number of equipment and assets that your company can track and manage.

  Purchase Orders

Track and manage orders for parts and other purchases with account codes and expenses. Automate parts of the replenishment workflows.

  Single Sign On (SSO)

Simplify managing users and passwords with SSO and Active Directory integration.

  API Access

Our API documentation helps IT department integrate Hippo with your other systems.

  Email to Request

Employees can send maintenance requests through a simple email rather than having to log in.

Standard Onboarding

30 day onboarding period

No data to import, get started right away

  • Log in credentials ready within 48 hrs.
  • Unlimited live custom tailored training during onboarding period
  • Consultation on best practices
  • Access to training manuals and videos
  • Lifetime technical support
  • Best for users with no data lists and are comfortable adding items as they go

Learn More

Enhanced Onboarding

60 day onboarding period

Import existing data seamlessly

  • Data import (equipment, parts, users, etc.)
  • Custom user interface design (Hip Pro Plus only)
  • Upload site and floor plans (Hip Pro Plus only)
  • Unlimited live custom tailored training during onboarding period
  • Best for users with data lists that can be imported or migrating from a previous CMMS system

Learn More

Facility Audit

Approx. 90 day onboarding period. This depends on availability and scheduling.

Turn key set up with onsite facility and equipment audit

  • Full inventory of all major equipment, assets, machinery, etc.
  • Collect images for equipment and assets, and ID tags
  • Upload O&M manuals and specs
  • Set up preventive maintenance program
  • Input all equipment and assets into database
  • Upload facility site and floor plans with equipment locations
  • Best for users wanting their database completely set up from the start and don’t have the time to inventory their facilities
  • Unlimited live custom tailored training during onboarding period

Learn More

 
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Pricing FAQs

How is the subscription fee determined?

Hippo subscription fees are determined based on the number of users. A user is anyone that needs to log in and access Hippo' s core features. Users include managers, owners, technicians, and supervisors. Maintenance requesters are not users.

Price is also determined by required features. We have pricing plans for complex operations that require deeper functionality and plans for simple operations that are new to CMMS.

What does it cost to get set up and trained?

At Hippo, we refer to set up and training as onboarding and we have dedicated Onboarding Specialists for each customer.

Hippo provides its customers with a variety of onboarding services to meet the specific needs of our customers.

For example, fees are lower when customers require only a little help and training. Other customers, however, can choose to have Hippo experts to come onsite to audit their facilities and and set up their database completely.

Onboarding fees are determined based on the scope of work, and start at $600.

Are there any hidden costs?

There are no hidden costs. Hippo subscription fees include technical support, data backups, and regular software updates. 

If additional services are required after the onboarding period, the costs are determined and presented to the customer for approval.

How long are subscriptions?

Hippo subscriptions are one year and invoiced annually. 

Customers can pay monthly by credit card. We accept Mastercard, Visa, and American Express.

What are payment options and terms?

Customers can pay by credit card, check, or bank transfer.

We accept Mastercard, Visa, and American Express. 

Payment is due upon receiving invoice.

What if I decide to cancel?

We do our best to keep our customers, but some cancel.

Subscriptions are annual. Customers are notified 30 days prior to their renewal date, and customers have the opportunity to cancel their subscriptions. 

All data can be exported from Hippo to CSV or Excel spreadsheets and migrated to other systems.

Are there price increases to subscription fees?

In our pricing terms and SLA, Hippo reserves the right to increase subscription fees by 5% / year. 

This is in line with COLA and other economic cost indexes. It is advised that customers budget for a 5% subscription fee increase just to be safe and so there are no surprises.

Are there any discounts?

Discounts are available at special times of the year. 

Ask a Solutions Expert about available discounts for end of month, quarter, or year. 

We also extend discounts to some non-profits.

Can I customize the package I purchase?

 At Hippo we believe in being flexible, and we can work with you to customize your package.

Can I upgrade to a different package later?

Absolutely! If you start off with Hippo Starter and want to upgrade to Hippo Plus or Hippo Pro, just let us know. None of your data will be lost and the transition is seamless.

What if we hire new staff and we need more training or additional setup services?

It is common for organizations to expand and include more users and more facilities.

Hippo offers plenty of resources at no charge, including videos, webinars, tech support, manuals, and guides. 

Additional services are delivered at our billable rate of $150 USD / hr.

What does it cost to have someone come onsite for training or consulting?

Hippo experts often go customers' facilities for training, consulting, and facility audits (inventory of equipment).

Our standard rate is $1,500 USD per diem plus travel and accommodations.

Rates can vary when the trip requires multiple days.

What currency does Hippo use?

Although Hippo is a Canadian company, our pricing is in USD unless otherwise specified.

About 80% of our customers are based in the United States, so using a standard currency rate keeps things simple.

Don't worry, we still love maple syrup and hockey.

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